Technical Advice

Technical Advice for Downloading Files from our website.

We do sometimes have reports of users experiencing issues with downloading the tools from the Website when using Google Chrome / Internet Explorer.

Where issues arise when downloading certain documents from our website when using the Google Chrome / Internet Explorer browser, we suggest to users to try opening the documents in a different browser and / or try opening the documents in a new tab or window (you may also need to hit refresh and download after opening a new window).

Also, the Google Chrome issue may be resolved by taking the following steps:

  1. Type – chrome://settings/content/insecureContent?search=secu – into the url panel in chrome and,
  2. Add https://singlepensionscheme.gov.ie/to “Allow” section.

If the issue persists please try contacting your IT unit for assistance. We can also directly email you on the required documents